Eduardo Cesconetto
6308 Beechfield Dr. - Lansing, MI - 48911 - (517) 507-5966
eduardo@cesconetto.com

Dynamic and Organized Professional With Extensive Experience in the Information Technology Field, Motivated Team Leader, Fluent in English, Portuguese and Spanish.

Experience:

Apple Inc. 

Apple Certified Macintosh Technician (Mac Genius)

Helping customers at the Genius Bar with quick troubleshooting of Apple Inc. computers and other devices
Performing hardware diagnose, maintenance and repairs of Apple desktops and mobile computers
Performing software diagnose,maintenance and repairs of Apple desktops and mobile computers
Helping Apple customers to acquire computer equipment to accommodate their needs
Help the Business team to accommodate business customer's needs when buying new technologies
Analyzing data from customer provided feedback to improver team's overall Customer Satisfaction scores


Ideal Solution, LLC Lansing, MI

I.T. Contractor Jan 2007 - Jun 2008

Project Manager responsible for Installation of WAN for General Motors New Plant in Delta Township
Installed and Configured a Windows Terminal Server in the Company's Network
Re-Mastered Knoppix Linux OS to Suit Client's Needs
Configuration and Deployment of Computer-Based PBX Phone Systems Using TrixBox Linux
Provide Over-the-Phone Support for Email and Internet Access Configuration for Commercial Clients


Dotpage Internet Creations, Porto Alegre, Brazil

Owner/Web Developer 1995-2003

Planned and Executed the Creation of a Datacenter
Managed Sales and Operation of Web Servers
Designed, Published and Maintained Client's Websites
Manufactured and Deployed ON-Site Intranet Networks and Servers for Large Scale Clients.


BVBA Pneumatex, Antwerp, Belgium

Personal Assistant to the C.E.O. 1995-1996

Responsible for some aspects of the C.E.O.'s Schedule.
Assisted with installation of new technologies on companies' facilitiy


Bionic Systems LTDA, Porto Alegre, Brazil

I.T. Manager 1993-1995 and 1996-1999

Manufactured and Sold IBM-PC Compatible Computers for Personal and Commercial Clients.
Planned and Deployed Large Scale Computer Networks (LAN/WAN) for Industries and Large Business
Sold and Executed Hardware and Software Maintenance Contracts for Large Scale Offices and Industry

Education:

Passo Fundo University, Passo Fundo, Brazil
School of Mechanical Engineering

1989-1992


Computer Knowledge:

Apple Macintosh Certified Technician (Desktop and Portable)
MS Windows All Versions from 3.1 to XP/2003 Server
Linux: Debian, Red Hat, SuSE and Gentoo
Apple Mac OS 8.6, 9, 9.1, 10, 10.2, 10.3, 10.4 and 10.4 Server
Limited BSD/Unix
Office Suites: MS Office 95 to XP, Sun Open Office 2.0
Web Design/Development Tools: Dreamweaver, Flash, Rapidweaver, HTML, Limited CSS, Limited JavaScript
Image manipulation: Adobe Photoshop, Gimp, Fractal Designer, and several others.
All Aspects of Installing/Configuring Hardware on IBM-PC Compatible Computers and Apple Computers
Cisco CLI/MediaWiki/SugarCRM

References: Professional References from Employers Provided Upon Request.